仕事概要
| 職種 | その他／その他 |
|---|---|
| 業種 | その他／ |
| 雇用形態 | 未分類 |
| ポジションレベル | その他 |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 |
英語 （ビジネスレベル） |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 |
仕事詳細
BU Manager (Call Center/Customer Service) (60K-100K) (SDG-35898)
<Job Responsibilities>
Monitoring P&L of call center/customer service of all projects which currently there are 5 projects for E-commerce/Online platform business with scale of 5-100 headcount
Analyzing market strategies, requirements, potential, financials, evaluating options
Ensure that the operation team are working effectively and follow all client service processes
Manage operational strategies for better performance and client satisfaction, and overall call center/customer service projects such as turnover rate, meeting with clients, abandon rate
Coach and monitor management team and staff’s performance according to established monitoring standard
To work and coordinate with Regional/Head Office both clients and own company
<Necessary Skill / Experience >
Thai nationality, Male/Female, age 30-45 years old
Bachelor degree in any related fields.
3-5 years of working experiences managing call center/customer service operation large scale
Managerial level/team management experience
Experience working in BPO
English: Business (JP boss and clients)
<Preferable Skill / Experience>
Candidate from MOCAP, Teledirect, One To One, Tel2Tell, Advanced Contact Center, other BPOs
Languages skills
English: Business Level
Japanese: None
Workplace Area BTS Asoke, Bangkok
Working Hour: 9:00-18:00(Mon-Fri)
About the Benefits
Salary: 60,000–100,000THB
About the company
Products: Call Center, Business Process Outsourcing, Digital Marketing.
Business Type: Outsourcing Company / BPO Company
面接について
連絡先
BU Manager (Call Center/Customer Service)
RGFタレントソリューションズ株式会社
60000 〜 100000 THB
