Customer Service Supervisor (Air Import-Suvarnabhumi)

Customer Service Supervisor (Air Import-Suvarnabhumi) (30K-45K) (SDG-37451)
<Job Responsibilities>
 Assigns work to team members and establishes priorities
 Develop policies and procedures
 Monitor work to insure accuracy and completeness; and insures conformance to internal policies and procedures and purchasing rules and regulations
 Resolves personnel problems; monitors and maintains section budget; and authorizes expenditures
 Resolves supply and vendor problem
 Participate in management decision and staff supervision
 Decision making and serve in leadership role with the freedom to act on and implement the decisions made and must be recognized by others as having this authority
 Researching, compiling, developing and summarizing material for reports on a frequent or recurring basis
 Supervise with customs agents for customs clearance
 Supervising with customers on shipment status



<Necessary Skill / Experience >
 Thai nationality, Male/Female, age 27-45 years old
 Bachelor’s degree
 At least 5 years’ experience in Logistics Industry (Air Import) as customer service or logistic officer
 Good English command
 Speaking: communicate with JP report line
 Writing Reading: communicate with oversea offices

<Preferable Skill / Experience>
 Previous experience as supervisor or leader position
 Detail-oriented
 Data entry skills
 Good interpersonal and customer service skills



Languages skills
English: Conversational Level
Japanese: None

Workplace Area: Suvarnabhumi Airport, Bangkok
Working Hour: 8:30-17:30 (Mon-Fri)

About the Benefits
Salary: 30,000–45,000THB


About the company
Products: International Freight Forwarding Services/ International and Local Transportation Services/ Packing Services/ Household Moving and Personal Effect/ Logistics Outsourcing
Business Type: Distribution / Transportation / Warehousing

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