Client Development Manager

Client Development Manager (100K-120K) (SDG-37785)
<Job Responsibilities>
Event for Clients (All categories both Ladies and Men)
 Working closely with Regional CDM team, Local Retail team, Visual Merchandising, PR, and Merchandising.
 Responsible for the collection launch events / activities.
 Responsible for the sales driven events / initiatives.
 Other special or ad-hoc initiatives to be assigned by the Country Manager / Regional CDM.
 Contact suppliers to work on the event details and ensure it meets company standards.
CDM Coordination with Retail Team
 Working closely with the Retail team to deliver the following tasks:
 Monitor Client Pyramid evolution
 Work with each boutique to improve business through CDM actions on below aspects:
 Client Recruitment
 Client Development
 Client Retention
 Initiate calling campaign
 Ensure training and good utilisation of CDM tools
 Mailing, catalogue
Gifting
 Working closely with the Retail team and record required information in CDM database.
 Monitor Client treatment initiative
 Occasions, i.e, New year, Chinese New Year, Mid-Autumn
 Routine, i.e, Birthday

 Prepare and ensure the accuracy of Client lists for the different purposes.
 Sourcing for the local production and distribution.
 Receive feedback from the team for better improvement.
 Prepare the budget for gifting and relevant purpose.
Oversea Client Treatment (Trip)
 Working closely with the Retail team, Regional CDM and Merchandising to
 Arrange the client’s trip.
 Monitor sales from the trip.
CDM Budget
 Working closely with Finance to prepare the budget for annual CDM plans and activities
 Events
 Gifting
 Trips
Reports
 Analyse from the CDM database and prepare the required reports.
 Event reports (preparation, feedback)
<Necessary Skill / Experience >
 Thai nationality ,Male/Female, age 30-40 years old
 Bachelor's degree or higher in any fields
 Minimum 7 years’ experience in similar capacity.
 Experience in Luxury retail will be advantage.
 Excellent inter-personal and communication skills (both verbal & written)
 Good in Problem Analysis and Problem Solving
 Excellent customer service
 Attention to detail and accuracy

<Preferable Skill / Experience>
 None

Languages skills
English: Business Level
Japanese: None

Workplace Area: BTS Phrompong, Bangkok
Working Hour: 9:00-18:00 (Mon-Fri)

About the Benefits
Salary: 100,000–120,000THB

About the company
Products: European luxury goods company (fashion, fragrance and accessories for Women and Men)
Business Type: Apparel / Accessories

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