仕事概要
| 職種 | 営業、事務、企画、物流系／経営企画、事業統括、新規事業開発 |
|---|---|
| 業種 | その他／ |
| 雇用形態 | 未分類 |
| ポジションレベル | その他 |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 |
英語 （日常会話レベル） |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 |
仕事詳細
Motor Claims Call Center Manager (40K-60K) (SDG-38291)
<Job Responsibilities>
Manage team of customer service in area of accident for 24 hours
Conduct the review process of standard of customer services
Conduct the surprise check to ensure the quality of customer service by hearing voice data
Ensure the claim/feedback report of customer service team from customers
Collaborate to other department to run the process smoothly
Administrative tasks of claim documents and cutomer serivce time table
Review outstanding open claims
Implement the development program of customer service team
<Necessary Skill / Experience >
Thai nationality , Male/Female, age 30 – 45 years old
Bachelor's degree in any field
At least 7 years of experience in Customer Service of Insurance industry (especially non-life insurance)
Able to communicate English in daily conversation
Able to solve problems professionally
<Preferable Skill / Experience>
None
Languages skills
English: Conversational Level
Japanese: None
Workplace Area: MRT Petchburi, Bangkok
Working Hour: 8:30-17:00(Mon-Fri) (Flexible time)
About the Benefits
Salary: 40,000–60,000THB
About the company
Products: Insurance products including Motor, Property, Personal Accident, Marine Cargo and Liability insurance.
Business Type: Insurance (Life Insurance / General Insurance)
面接について
連絡先
Motor Claims Call Center Manager
RGFタレントソリューションズ株式会社
40000 〜 60000 THB
