仕事概要
| 職種 | 営業、事務、企画、物流系／経営企画、事業統括、新規事業開発 |
|---|---|
| 業種 | その他／ |
| 雇用形態 | 未分類 |
| ポジションレベル | その他 |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 |
英語 （日常会話レベル） |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 |
仕事詳細
Section Head of Call Center (30K-40K) (SDG-40179)
<Job Responsibilities>
Training, coaching and leading call center representatives as they provide support for customers.
Ensuring staff members are achieving desired service levels and taking corrective action as needed.
Preparing reports and analyzing call center data to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction. Taking on other tasks or projects to support employees, other managers, and call center operations.
<Necessary Skill / Experience >
Thai nationality , Male/Female, age 30-40 years old
Bachelor Degree
Minimum 5-7 year experience in call center
Good command of English in communication and writing skill
Proven experience of managing day to day performance of call center team
Excellent communication skills across channels, Problem-solving skills, Ability to work independently and find answers.
<Preferable Skill / Experience>
None
Languages skills
English: Conversational Level
Japanese: None
Workplace Area: Soi Vibhavadi 60(Bang Bua), Bangkok
Working Hour: 8:00-16:30((Mon - Fri) <Saturday Working: Around 1 -2 times/week >)
About the Benefits
Salary: 30,000–40,000THB
About the company
Products: Machine, IT Equipment Financial Leasing, Automobile Leasing, Hire Purchase and Factoring, Test Measurement Equipment
Business Type: Leasing / Consumer Credit
面接について
連絡先
Section Head of Call Center
RGFタレントソリューションズ株式会社
30000 〜 40000 THB
