Customer Service (JP)

About this Job
Job Highlight
An opportunity to work at central area in Bangkok (Asoke)
An opportunity to challenge your ability and grow with the company
A warm environment company with flexible atmosphere
 Work Outline: Respond promptly to customer inquiries, handle and resolve customer complaints


 Duties & Responsibilities:
Respond promptly to customer inquiries, handle and resolve customer complaints 
Aid customers in completing purchases and transactions 
Process orders, forms, applications and requests 
Direct requests and unresolved issues to the designated resource 
Keep records of customer interactions and transactions 
Record details of inquiries, comments, complaints and details of actions taken 
Communicate and coordinate with internal departments; follow up on customer interactions and some other related work.
              
Qualifications:
[Must]
Thai nationality, Female only, Age 25-35 years 
Bachelor Degree or higher in any related field.  
Having 1-3 years’ experience in Customer Service, Sale / Marketing support. 
Having ability to communicate in Japanese; face to face, telephone, email
Good command of English.
Having a great service mind and interpersonal skill.
Computer literacy.


Preferable Skill / Experience
Can be able to work flexible hour




Languages skills 
English: Advanced Conversation Level
Japanese: Advanced Conversational Level (JLPT N3 and above)


Workplace Area: (BTS) Asoke/ (MRT) Sukhumvit
Working Hour: 10.30am to 19:30pm [ Flexible working day: 5 days a week] 


About the Benefit
Salary: 25,000THB – 35,000THB 
☒ Group Insurance/Medical reimbursement covered by the Insurance Policy
☒ Annual Dental fee 
☒ Company’s Product 
☒Annual Health Check
☒OT Allowance
☒Business Trip Allowance
☒ Bonus depends on company profit and individual achievement




About the company
Business Type: Consumer product
Products: Nutritional supplements sales

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