Technical support

About this Job
Job Highlight 
Opportunity to grow up as Leader and Supervisor
Opportunity to work at the company that have warm environment (member and boss are so kind)
Utilize your Basic knowledge and experience about Tourism or Hotel management to help the company


Duties & Responsibility:
Providing technical / navigational support for B2B online travel applications.
Resolving or escalating application issues received from clients to Web Developers
Capable to analyze online booking functionality to provide Support services to clients
Liaising with clients using English language via email or Skype on daily basis
Able to use web-based CRM or bug tracking software
Communicating with London branch and Hkg or Chinese client by calling or emailing.     
[Must]
Male/Female, Thai nationality ONLY/ Age 25-32 years old
Travel industry experience required
Experience in utilizing / supporting online travel applications 
Knowledge of writing SQL queries is necessary
Knowledge of XML files investigations – to review booking information between client and hotels.
Excellent command of English in both oral and written
Good PC skills including MS Excel, Word, and any task tracking software
 [Prefer]
Salesforce experience (optional)
Triometric experience (optional)
Good Chinese language capabilities (both written and verbal) – able to communicate with China, and HK clients
Languages skills: English: Business         
Workplace Area:Sukhumvit ,bangkok   
Working Hour:9:00 – 18:00, Mon-Fri (1 hour lunch & 15 min PM short breaks)
About the Benefit
Salary: 30,000 - 50,000 THB/ Month 
-Social Security Insurance
-Accidental and Health insurance
-Provident Fund (you can choose 3% or 5% )
-Guaranteed bonus 1 month
Industrial & Product:Tourism / Travel Agency 

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