仕事概要
職種 | 営業、事務、企画、物流系/コールセンター、カスタマーサポート |
---|---|
業種 | 物流、運輸業界/ 物流、運輸、倉庫 |
雇用形態 | 未分類 |
ポジションレベル | 本部長/経営層レベル |
募集人数 | 1名 |
希望入社時期 | - |
必須語学力 | |
活かせる語学 | - |
勤務時間 | その他 |
福利厚生・休暇 |
仕事詳細
Customer Service Assistant Manager (23K-38K total)
(JO-170726-133041)
About this Job
Job Highlight
Ø An opportunity to work at a famous Japanese automotive logistics company
Ø An opportunity to utilize your skills to support the company
Work outline: Overall of Customer Service and support a team
Duties & Responsibilities:
Ø Handle customer complaints and provide solutions in order to meet customer satisfaction
Ø Take care of 3 key job areas; customer service, proof of documents and site administration
Ø Provide help and assistance to make sure customer orders are handled properly
Ø Attend meetings with customers and related parties
Ø Build and retain customer relationships and ensure all customers and clients’ enquiries have been appropriately handled and followed up in a timely manner.
Ø Coordinate with the operations team on operational activities, issues resolution, and process implementation and performance improvement
Qualifications:
[Must]
Ø Thai nationality, Male or Female, Age 30-40
Ø Bachelor's Degree
Ø At least 5 years of experiences in warehouse & logistics management field
Ø Excellent understanding of customer service concepts
Ø A good leader with strong analytical and problem-solving skills
Ø Organized and hands-on person with great attention to details
Ø Strong interpersonal skills and interaction with people at all levels
Ø Good command of written & spoken English
Prefer:
Ø Familiar with international freight forwarding market experience and shipping import customer service operations.
Languages skills
English: Business Level
Japanese: None
Workplace Area: Bangna-Trad Rd
Working Hour: 9:00 – 18:00 (Mon-Fri) (work on Saturday every 2 weeks; 3 hours a day)
About the Benefit
Salary: 23,000 – 38,000 THB including all allowance
☒Social Insurance
☒Accidental and Health insurance OPD/IPD
☒Provident Fund
☒Annual Health Check
☒Monetary assistance
☒Uniform
☒Transportation Allowance
☒Position Allowance
☒ Bonus depends on corporate profit and individual achievement
About the company
Business Type: Logistics
Products: International Air Freight Forwarding, International Air, Freight Forwarding, Customs Brokerage, Ocean Freight, Forwarding, Road Freight Forwarding, Intermodal, Freight Forwarding, Land Transport,
Other Incidental Business with the above
面接について
連絡先
Customer Service Assistant Manager
RGFタレントソリューションズ株式会社
23000 〜 38000 THB