Customer Service Manager (JP-Bangkok)

Customer Service Manager (Japanese Speaking) (60K-80K) (SDG-37358)
<Job Responsibilities>
 Team Management and Operation Management (Shift Management, Internal Meeting Management, Quality improvement management etc.)
 Explain about medical services to customers
 Handling patient call and arrange the appointment if patient need to go hospital
 As necessary, accompany to hospital with patient
 Answer the call from patients 24 hours Stand-by 2-3 times /week
 Provide translation service between patient and doctor at hospital
 Making reports of patient cases
 Update the information of medical
 Other tasks as assigned

<Necessary Skill / Experience >
 Thai nationality, Male/Female, 30-45 years old
 Bachelor degree in any related field
 Japanese: Business Level N1 or N2 with Staying experience in Japan for more than 2 years
 Management experience for two years (Subordinates' number should be 10 members up)
 Able to visit hospital & work at night time (for emergency cases)
 Service mind and client-oriented person

<Preferable Skill / Experience>
 None


Languages skills
English: Basic level
Japanese: Fluent level



Workplace Area: BTS Asok, Bangkok
Working Hour: 8:00-17:00 (Mon-Fri)


About the Benefits
Salary: 60,000–80,000 THB



About the company
Products: Medical Assistant Support Service [Japanese Language Support]
Business Type: Other Human Resources / Education / Consulting / Professional Services;

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