Job summary
| Job category | Professional (Consulting / Finance / Real Estate / Professional Services)／Professional Services (Health Care / Welfare / Education / Instruction) |
|---|---|
| Industry | Other／ Other |
| Employment type | Permanent |
| Position level | Leader / Supervisor / Chief |
| Number of openings | 1 |
| Desired entry time | Flexible working time |
| Required language skill |
Japanese （Fluent） |
| Foreign language competence | English、 |
| Working hours | Full Time |
| Welfares / Leave systems | Group Health Insurance Provident Fund Uniform Meal allowance Service charge Annual Physical Checkup Accommodation Annual leave and Public Holiday |
Work details
Position Summary:
The Concierge directs, or coordinates activities of the Serviced Apartment. He/she is responsible for managing the team of Guest Relations Executives and making sure that the Front Desk offers a warm welcome, speedy and efficient check in and check out.
Responsibilities:
1. Ensures that all guests are attended to at the Front Desk.
2. Pays special attention to important guests and makes sure that they are satisfied with all aspects of stay in the Serviced Apartment.
3. Assists in answering inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
4. Monitors record of room availability and guests' accounts using computers.
5. Deals with complaints from customers and ensures that customers are appeased.
6. Ensures that cash advance or cash received upon check out are handled properly by Guest Relation Executives.
7. Performs simple bookkeeping activities, such as balancing cash accounts when needed
8. Performs any other duties as required by the Front Office or Management.
9. Reviews activities in the Operations Department and devise strategies to make improvements within the department to enhance efficiency.
Qualifications:
Diploma in Hospitality.
Experience:
At least 3 years experience in the Front Office position in the hospitality industry.
Attributes:
Sharp, Detailed, Meticulous, Display of cheerful, pleasant and warm disposition.
About interview
Liaison
ThailandChonburiSomerset Habourview Sriracha Map
Name of person in charge of hiring：Petchnoi Narinrat
Japanese Concierge
The Ascott International Management Company
45000 〜 50000 THB
