Mobile Application supportการสนับสนุนแอปพลิเคชันมือถือ

Mobile Application Support (50K-80K) (SDG-50699)
<Job Responsibilities>
 Issue determination, workaround resolution, root cause analysis, major incident management
 Manage developers for a high level of service and adhering to SLAs for response and resolution times
 Validate and verify deployment and application fixes
 Maintain application and solution knowledge / documentation with quality and accuracy
 Manage business user requirement
 Develop requirement definition from both business and technical perspective
 Analyze and assess solution definition
 Create productive relationships with key stakeholders
 Managing cases, requests and enhancements using issue tracking tools e.g. Jira
 Sometimes, after 17:00, weekend work is required
 Other duties as assigned



<Necessary Skill / Experience >
 Thai nationality , Male/Female, age 25-32 years old
 Bachelor's degree
 Experience in application and software development and testing (SDLC)
 2 years experienced in Application support role
 Basic experience in SQL
 Documentation Skill (PowerPoint, Excel, Visio)
 Logical Thinking
 English (business level)
 Good in communication, negotiation, presentation skill

<Preferable Skill / Experience>
 None

Languages skills
English: Business Level
Japanese: None




Workplace Area: Mochit / Asok, Bangkok
Working Hour: 8:00-17:00(Monday - Friday <Saturday Working: None (Basically - Depends on project and client's demand) >)

About the Benefits
Salary: 50,000–80,000THB

About the company
Products: Research services/ Consulting services/ Execution support services
Business Type: Consulting

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