IT Service

About this Job
Job Highlight
 An opportunity to grow with the IT Big company 
 An opportunity to grow up as professional sales executive 
 Attractive remuneration package & company benefit
Work Outline: Provide Helpdesk 1st level support on system and product and dispatch all issue to relate parties


Duties & Responsibilities:
 Manage 3rd party for service and preventive maintenance.
 On-site service.
 Update case to CRM and follow up for all cases.
 Retail hardware set up and demonstration to customer and sale requested.
 Provide and Submit Project document for handover to Service.
 Pre-staging for hardware to deliver to customer and relate task, such as follow up equipment for delivery schedule.
 Do hardware installation.
 Handling and Report all Project status.


Qualifications:
[Must]
 Thai nationality, Male only, age 23-30 years old
 Bachelor degree in Computer Engineer or Computer Science or IT or related field.
 At least 1 year experiences in installing, setting up, supporting and maintaining hardware, software and network system (LAN).
 Have experience with Windows operating systems.
 Hardware troubleshooting, software troubleshooting, Customer Service and Relationship Management.
 Proactive, self-motivated, fast learner, service mind and able to work under pressure in the multinational working environment.
 Good command in English 




Preferable Skill / Experience
 Experience in retail business is advantage


Languages skills 
English: Advanced conversation level
Japanese: None


Workplace Area: BTS Asoke, Bangkok
Working Hour: Monday to Friday 08:30 – 17:30


About the Benefit
Salary: 20,000 – 35,000 THB
☒ Social Security Insurance
☒ Life/Health insurance
☒ Provident Fund
☒ Company trip, New Year party
☒ Transportation               
☒ OT                                         
☒Bonus depends on company profit and individual achievement




About the company
Business Type: IT Solution Provider Service Company
Products: security, telecommunications & networking, computers & server, multimedia Products, and outsourcing services

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