Assistant Manager or Manager for QA Dept. (Automotive)

Assistant Manager or Manager for QA Dept. (Automotive) (30K–45K) (SDG-98912)
ผู้ช่วยผู้จัดการหรือผู้จัดการฝ่าย QA (ยานยนต์)

<Job responsibilities>
Support Operation and Sales Department by coordinating and following up all claims and issues reported to both departments
*To solve the QA issue
<Job Description>
1.Quality Claim Acceptance
- check claims of item or delivery related claims
- Register the claims according to the standard procedures in the automotive industry
- report all parties of all steps or developments during the quality claim Handling
- Collect and Manage all relevant information about the history and origin of the product, the supplier, the production facility and all relevant technical information
2.Issue Analysis (item related claim)
- check the details of quality claims
- communicate with Other Department, suppliers, clients and find the solution according to the detailed claims
- Make sure the financial effects of the claim and control the costs
3.Issue Analysis (delivery related claim)
- conduct first line analysis in order to determine if the quality claim (delivery related) Can Be closed in collaboration with the warehouse, forwarder or supplier by fixing the packaging or replacing the damaged item with a new one.
- Organize or help Organize the actions necessary in order to quickly solve the quality claim by communicating with all responsible and Supporting parties, by instructing them, while keeping the customer closely informed about the upcoming solution and timing.
- Evaluate the responsible party for this issue and get his or her acknowledgement and cooperation into finding a solution for the claim. Make sure that the financial effects of the claim are in line (or are related) with the responsibility of the party for the claim. (cost control)
4.Control Quality Documentation
- Collect and Organize all quality related documentation (which the customer needs) like PPAP, specifications, drawings, IMDS, PSW and more.
- Make sure that the documents Can Be provided timely upon Request by a business partner.
5.ISO 9001 Support
- Assist the Finance Department in the yearly ISO Audit by conducting customer and supplier evaluations.
- Provide evidence-based quality claim throughput information, trace backs and status reporting about all closed and pending quality claims over a certain period.
- Support the Finance Department with updating all key business processes by reviewing existing process flowcharts and update / change them when necessary
- Other tasks as assigned


<Necessary Skill / Experience >
- Thai nationality , Male, Female , age 25 - 35 years old
- Bachelor's degree
・At least 3 years experience in QA/QC tasks
・Conversational high level of English (Toeic 750up or same level, Communicate with oversea members)
・Person who is good at monitoring daily progress
・Person who can work independently
<Preferable Skill / Experience>
・Working experience in Japanese company

Language Skill
English level : Conversational
Japanese level : None

Workplace Area: BTS Chong Nonsi
Working Hour: 8:30-17:30(Mon-Fri)

About the Benefits
30,000–45,000THB

About the company
Product & Service: Automotive harness (assembled wire) components
Business Type: General Trading Company; Automobiles

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