Account Manager

Job Description
Account Manager (40K-50K) (JO-180313-149344)
About this Job
Work outline: Multi range of management and digital marketing skills in a challenging and varied environment, working with exciting client websites in competitive markets across a range of industries.

Duties & Responsibilities:
Manage client accounts, assist client and provide the service support after Account Executive get contract and be the primary point of contract and build long-term relationships with clients
Supporting products installation process to clients by fulfilling client’s specification and requirements, acquiring customer feedback for product development
Assist clients through e-mail, phone, online presentations, screen-share and in person meetings
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Forecast and track key account metrics along with monitor and analyze customer’s usage of product
Handling calls and forwarding technical questions to Japanese/ Thai technical support team
Cooperating with sales team to onboard and integrate new clients and developing existing client relationships
Coordinating activities of different departments to ensure smooth communication and efficient flow within the company nationally and internationally
Accompanying sales to assist in customer support when necessary
Generate marketing ideas and provide consultancy during client meetings as well as give analytical support on an ad-hoc basis.
Carrying out offline marketing activities including trade exhibitions and seminars
Managing and executing digital marketing operations such as Google Ads and Facebook Ads, organizing online contents of the products and post them on SNS or blog
Fulfilling accounting operations including dispatching invoices and other administrative documents to clients and our accounting division
Manage back office ad hocs

Qualifications:
[Must]
Thai nationality, Female , 25-35 years
Bachelor’s degree
Experience as an Account Executive
Proven ability to manage multiple projects at time while playing strict attention to detail
Critical thinking, problem solving and positive thinking with multi-tasking skill
Self-motivated and able to thrive in a results-driven environment
Strong communication and presentation skills
Passionate in digital marketing
Understanding of website development, marketing, measurement and analytics, digital marketing and internet technology
Expert at Microsoft Office Suite, Google Apps and other support software
Have Network or connection with Advertising agency

Languages skills
English: Business Level
Japanese: None


Workplace Area: BTS Promphong
Working Hour: 9:00 – 18:00 (Mon – Fri)

About the Benefit
Salary: 40,000-50,000THB
☒Social Insurance
☒ Bonus depends on Company’s Profit


About the company
Business Type: IT
Products: IT application, Web marketing, etc.

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