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  3. Global IT Support Manager

Global IT Support Manager

70000 〜 80000 THB

  • RGF HR Agent
  • Location: Bangkok
  • Japanese level:Uncategorized │Required length of experience:Uncategorized
  • Close
Date:2017/11/10~2018/05/10

Job summary

Job category IT Engineering (System Engineer / Web / Gaming)/System Engineer (Operation / Quality Control / Support)
Industry Other/ Other
Employment type Uncategorized
Position level Director or Above
Number of openings 1
Desired entry time -
Required language skill
Foreign language competence -
Working hours Others
Welfares / Leave systems

Work details

Global IT Support Manager (70K-80K) (JO-171101-139555)

About this Job

Job Highlight

Ø  Able to work in a supply chain operator ranking among the top companies in its field in Europe and the World

Ø  An opportunity to contribute IT skills and knowledge

Ø  An opportunity to work and coordinate with colleagues from many countries

Work outline: Provide support (key and super users) from local and overseas users

 

Duties & Responsibilities:

Ø  Provide support (key and super users), in line with OPS policies and business needs in order to ensure an optimized utilization of company system

Ø  Analysis, classification and solving of Incidents of our TMS

Ø  Conduct approval tests on functionality of new versions provided by our software supplier

Ø  Provide TMS application support on global scale

Ø  Identify TMS and helpdesk application training needs

Ø  Create, coordinate and conduct (refresher-)trainings for TMS and Helpdesk ticketing system to Key Users

Ø  Work closely with team members, Key Users,  application specialists and TMS vendor  for incident issues

Ø  Document TMS incidents and resolutions and maintain these in a knowledge database and FAQ catalogue

Ø  Support of local country key-users on how to use the TMS

Ø  Participate in TMS related projects when requested and develop training material for projects going live

Ø  Identify system optimization opportunities and report to application and process owners

Ø  Administer ticket handling records

Ø  Analyze and classification of  IT Incidents of our TMS for all enabled countries and companies

Ø  Present and train the team on focus areas

 

Qualifications:

[Must]

Ø  Thai nationality, Male or Female, age 30-45 years

Ø  Bachelor’s degree in Computer Science or related fields

Ø  At least  3-5 years’ experience  in support of logistics systems

Ø  Experienced in conducting user Trainings

Ø  In-depth knowledge of the TMS and helpdesk ticketing systems

Ø  Flexible for Irregular working hours

 

Languages skills

English: Business Level

Japanese: None    

 

Workplace Area: BTS OnNut

Working Hour: 8.30-17.30 (Mon – Fri)

 

About the Benefit

Salary: 70,000-80,000 THB negotiable

☒Social Insurance

☒Accidental and Health insurance OPD/IPD

☒ Life Insurance

☒Provident Fund

☒Annual Health Check

☒Bonus depends on Company’s Profit

 

About the company

Business Type: Logistics

Products: Freight Forwarding, Supply Chain Optimization 

About interview

Liaison

ThailandBangkok Map



Name of person in charge of hiring:

Global IT Support Manager

RGF HR Agent

70000 〜 80000 THB

Close

Company overview

RGF HR AgentGlobal IT Support Manager RGF HR AgentGlobal IT Support Manager

RGF HR Agent

Human Resources / Education / Consulting / Professional Services /Staffing / Recruiting

RGF (Recruit Global Family) is the overseas corporation of Recruit Holdings Co., Ltd., Japan's largest talent comprehensive service and information service group enterprise, has started for more than 50 years, based on excellent business philosophy and management experience. Transcend national borders, we will discover new opportunities and possibilities worldwide.
RGF HR Agent provides solid support for the hiring activities of companies and the job-hunting activities of applicants as a general HR service company.
We provide not only regular recruitment but also RPO (Recruitment Process Outsourcing), contracts and so on. We deliver comprehensive services that could only be offered by RECRUIT=RGF, which is number one in Japan in the field of talent introduction, temporary staffing and recruitment information advertising. Having thoroughly met the needs of leading companies in Japan, we will also provide our consummate, high-quality services overseas. RECRUIT=RGF, which is number one in Japan, will continue taking on the challenge of becoming number one in the world.

JAPAN: RGF HR Agent Japan (CDS)
Address: 東京都渋谷区広尾1-13-7恵比寿イーストビル2F
TEL (+81)3-6422-4400
Website: http://www.rgf-hragent.asia/en/japan

CHINA: RGF HR Agent (Shanghai)
Address: 上海市淮海中路8号 蘭生大厦9F
TEL (+86) 21 5331 8000
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Suzhou)
Address: 蘇州市工業園区蘇州大道西1号 世紀金融大厦1615室
TEL (+86) 512 6262 3595
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Beijing)
Address: 北京市朝陽区東三環中路39号建外SOHO,A座902室
TEL (+86) 10 5869 0121
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Tianjin)
Address: 天津市和平区南京路189号津汇広場一号楼1106单元
TEL (+86) 22 2331 1169
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Dalian)
Address: 大连市高新技术产业园区黄浦路537号(七贤路)泰德大厦811室
TEL (+86) 411 8445 7095
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Guangzhou)
Address: 广州市天河区林和西路161号 中泰国际广场A塔1309室
TEL (+86) 20 8527 4585
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Shenzhen)
Address: 深圳市罗湖区嘉宾路2018号深华商业大厦2507室
TEL (+86) 755 8237 5208
Website: http://www.rgf-hragent.asia/china

HONGKONG: RGF HR Agent Hong Kong Limited
Address: Unit 2206, 22/F, Wu Chung House, 213 Queen’s Road East, Wan Chai, Hong Kong
TEL (+852) 2537 2557
Website: http://www.rgf-hragent.asia/en/hongkong

VIETNAM: RGF HR Agent Vietnam Co., Ltd.
Address: RM903 Central Plaza 17 Le Duan St., Dist 1 Ho Chi Minh City
TEL (+84) 8 3911 5800
Website: http://www.rgf-hragent.asia/en/vietnam

THAILAND: RGF HR Agent Recruitment (Thailand) Co., Ltd.
Address: 689 BHIRAJ TOWER at EmQuartier, 23rd Floor, Room No. 2304-2306 Sukhumvit Road, North Klongton Sub-District, Vadhana District, Bangkok 10110
TEL (+66)2-021-0333
Website: http://www.rgf-hragent.asia/thailand/

SINGAPORE: RGF HR Agent Singapore Pte. Ltd.
Address: 71 Robinson Road #05-04 Singapore 068895
TEL (+65) 6221 7437
Website: http://www.rgf-hr.com.sg/

INDIA: RGF Select India Private Limited
Address: 704-705-706, 7th Floor, Vatika City Point, MGRoad, Gurgaon 122002
TEL (+91)124 4139711
Website: http://www.rgf-hragent.asia/en/india

INDONESIA: PT. RGF Human Resources Agent Indonesia
Address: Jakarta Office: Graha Pratama, P1F (21F), Jl. M.T.Haryono Kav. 15, Jakarta 12810, Indonesia
TEL (+62) 21 8378 2866
Website: http://www.rgf-hragent.asia/en/indonesia

Company profile

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