Job summary
| Job category | Technical (Sales / Design / Development / Production Control)／Sales / Maintenance |
|---|---|
| Industry | Electrical Equipment / Electronics / Machinery／ Machinery / Equipment / Plants |
| Employment type | Permanent |
| Position level | Depends on ability / experience |
| Number of openings | 1 |
| Desired entry time | - |
| Required language skill | |
| Foreign language competence | - |
| Working hours | Full Time |
| Welfares / Leave systems | Social Security Provident Fund Insurance Bonus Life insurance Group health insurance Pre-employment health check-up Annual Health Check up Flexible account (Health care, Future security, Personaldevelopment, Life style) Maternity benefits |
Work details
·Act as a role model for service technicians providing them with expertise and guidance.
·Go to the field to investigate very seldom failures and help the local teams on trouble shooting in complex situations
·Support technicians by phone and email as well as with the different Solar tools.
·Support our technicians on the site if necessary with deep technical root cause analysis and failure verification
·Perform on site support for commissioning
·Work as a trainer, prepare and run training sessions on Solar offer
·Define and develop training material
·Act as a coach for local service teams and help them developing the right skills to support the customer’s faster
·Perform Site Audits if necessary and needed and provide expert reports
·Perform root-cause analysis to support Quality with 8D reports
·Act as a key person to drive continuous improvement into the existing offer and provide input to the development team of the new offer
·Collaborate actively to field services improvement, enhance customer satisfaction
About interview
Liaison
Field Service Technical Expert - Solar
Aspark Recruitment Co.,Ltd. บริษัท จัดหางาน แอสพาร์ค จำกัด
30000 〜 100000 THB
