IT-GA Support (6 months contract)

IT-GA Support (6 months contract) (20K-22K) (SDG-24859)
<Job Responsibilities>
 Provide helpdesk support and resolve problems for user
 Maintenance IT application to keep information up to date all the time
 Respond to calls/emails from employees seeking help with most appropriate action
 Record events and problems and their resolution in logs
 Follow-up and update incident status and information
 Identify and escalate situations requiring urgent attention
 Manage IT application and deployment for new employees/resigned employee to follow company policy such as Files server, Active directory, Anti-virus, Terminal server, IP Phone system, Calabrio Office 365, AirWatch, BlueCoat, LINE Works and etc.




<Necessary Skill / Experience >
 Thai nationality, Female, age 22-23 years old
 Bachelor Degree in Computer Business
 Welcome fresh graduate or 1-2 years of work experience in any related function
 Good understanding of computer systems, mobile devices and other IT equipment
 Strong verbal communication and problem solving skills
 Good command of Microsoft Office (Excel)
 Good command of English skill in order to communicate with Japanese Manager and coworkers, handle English documents, etc. (Toeic 600)
 Ownership for job
 Excellent interpersonal skill
 Detail oriented

<Preferable Skill / Experience>
 Knowledge of Pivot, Vlookup will be an advantage
 Have experience with macro and business function of excel
 Highly motivated on improvement individual
 Knowledge of Circuit Board

Languages skills
English: Conversational Level
Japanese: None


Workplace Area: MRT Petchburi, Bangkok
Working Hour: 8:15-17:15(Monday to Saturday & Twice Saturdays a quarter)


About the Benefits
Salary: 20,000–22,000THB

About the company
Products: Electronics Equipment, Medical Devices
Business Type: General Appliances / Electrical Equipment

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Name of person in charge of hiring：