Job summary
| Job category | Sales / Clerical / Planning / Logistics／Call Center / Customer Support |
|---|---|
| Industry | Consumer Services／ Restaurant / Hotel |
| Employment type | Permanent |
| Position level | Depends on ability / experience |
| Number of openings | 2 |
| Desired entry time | ASAP |
| Required language skill |
Japanese （Fluent） |
| Foreign language competence | English、 |
| Working hours | Full Time |
| Welfares / Leave systems | - Performance Bonus - Discounted Company Products - Holiday 15 Days per year - Vacation 10 Days per year - Life Insurance - Health Insurance - Provident Fund - Room rate discount - Birthday leave - Annual Medical Check Up - Dental/Optical Working time day: Monday to Saturday (5 working days per week) 7.00 a.m.– 4.00 p.m. |
Work details
Job description
Marriott Vacation Club is seeking for a Vacation Customer Relationship Agent (Customer Service Professional) with Japanese language fluent to native level to join their exciting organisation based in Bangkok.
▪ Build 1 to 1 Customer Relationships
▪ Owner/Member are engaged and at the same time create a lifetime relationship with our owners/members
▪ Owner/Member receive high-value holiday experiences and services
▪ Owner/Member experience a hassle free usage accommodation/trading/exchange request/rental
▪ Communicate and deliver value added service through owner/member’s preferred method of communication
and desired speed.
▪ Focus on getting Owners/Members on vacation and using their Weeks/Points purchased
Requirements
• Minimum of three (3) years’ experience in hospitality /Customer Service or call center related field.
• Ability to work alone with minimal supervision.
• Cheerful and enjoy interacting with people.
• Strong communication and written skill
• Good English
• Excellent computer skills.
• Japanese language fluent to native level
About interview
Liaison
Customer Relationship Agent-Japanese speaking
Start (Thailand) Co., Ltd.
50000 〜 60000 THB
