Customer Service Manager (JP-Bangkok)

Customer Service Manager
(Japanese Speaking) (60K-80K) (SDG-39698)
<Job Responsibilities>
 Team Management and Operation Management (Shift Management, Internal Meeting Management, Quality improvement management etc.)
 Explain about medical services to customers
 Handling patient call and arrange the appointment if patient need to go hospital
 As necessary, accompany to hospital with patient
 Answer the call from patients 24 hours Stand-by 2-3 times /week
 Provide translation service between patient and doctor at hospital
 Making reports of patient cases
 Update the information of medical
 Other tasks as assigned



<Necessary Skill / Experience >
 Thai nationality, Male/Female, 32-45 years old
 Bachelor's degree in any fields
 Japanese Language - Business Level N1 or N2 with Staying experience in Japan for more than 2 years
 Management experience for 2 years
 Able to visit hospital and work at night time (for emergency cases)
 Service mind and client-oriented person

<Preferable Skill / Experience>
 None



Languages skills
English: Basic level
Japanese: Fluent level




Workplace Area: BTS Asok, Bangkok
Working Hour: 8:00-17:00 (Mon- Fri, Sat & Sun : 2-3 times monthly for stand-by *No need to visit office)

About the Benefits
Salary: 60,000–80,000THB



About the company
Products: Medical Assistant Support Service [Japanese Language Support]
Business Type: Other Human Resources / Education / Consulting / Professional Services;

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