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  2. Samut Prakan Job seeking
  3. Deputy Service Section Manager / ผู้จัดการส่วนบริการหลังการขาย (เครื่องใช้ไฟฟ้า)

Deputy Service Section Manager / ผู้จัดการส่วนบริการหลังการขาย (เครื่องใช้ไฟฟ้า)

40000 〜 60000 THB

  • RGF HR Agent
  • Location: Samut Prakan
  • Japanese level:None(+Studying) │Required length of experience:Uncategorized
  • Close
Date:2020/07/01~2020/12/28

Job summary

Job category Technical (Sales / Design / Development / Production Control)/Development / Research / Experimentation / Project Manager
Industry Other/
Employment type Uncategorized
Position level Other
Number of openings 1
Desired entry time -
Required language skill

English (Conversation)

Foreign language competence -
Working hours Others
Welfares / Leave systems

Work details

Deputy Service Section Manager (40K-60K) (SDG-40166)

<Job Responsibilities>

Develop, implement and maintain work practices and process across technician, call center, spare parts team and provide strong leadership, insight, vision and motivation to develop customer service.
Understanding multiple technical function and taking care a customer within shorten lead time and meet customer satisfaction.
Work closely with technician and cooperation with spare parts and call center and gain insights into improvement opportunities for customer service.
Identify, analyze and prioritize customer issue and escalate them to cross-functional teams to resolve the issues on time, ensuring client visible comments and accurate, relevant and dated correctly.
Provide management report in respect of defective of product, customer service performance such as performance report, SLA analysis, etc. and can advise to all concern parties and recommend process change based on trend and analyzed reports.
Build ASC do under standard operation procedure and make sure workflow or process of ASC to run smoothly an efficiency.
Supervise technician in term of performance management, development, coaching, training and ensure effectiveness of subordinates, follow process and policies.
<Necessary Skill / Experience >

Thai nationality , Male/Female, age 30-40 years old
Bachelor’s Degree in Engineering (Electronics, Electric, Mechanical)
3-4 years of experiences in technical solution/technician+customer service/ technician leadership experience in Home Appliance products
Good command in English
Computer literacy, especially on MS-Office is a must
<Preferable Skill / Experience>

None
Languages skills

English: Conversational Level

Japanese: None

Workplace Area: Bangplee, Samutprakarn

Working Hour: 8:30-17:00(Mon-Fri)

About the Benefits

Salary: 40,000–60,000THB

About the company

Products: Products available in Thailand: Refrigerator, Air-conditioner, Washing Machine, Air-Purifier, Microwave, Oven, Water Pump
Business Type: Home Electronics / Audio-Visual Equipment / Communication Equipment

About interview

Liaison

ThailandSamut Prakan Map



Name of person in charge of hiring:

Deputy Service Section Manager / ผู้จัดการส่วนบริการหลังการขาย (เครื่องใช้ไฟฟ้า)

RGF HR Agent

40000 〜 60000 THB

Close

Company overview

RGF HR AgentDeputy Service Section Manager / ผู้จัดการส่วนบริการหลังการขาย (เครื่องใช้ไฟฟ้า) RGF HR AgentDeputy Service Section Manager / ผู้จัดการส่วนบริการหลังการขาย (เครื่องใช้ไฟฟ้า)

RGF HR Agent

Human Resources / Education / Consulting / Professional Services /Staffing / Recruiting

RGF (Recruit Global Family) is the overseas corporation of Recruit Holdings Co., Ltd., Japan's largest talent comprehensive service and information service group enterprise, has started for more than 50 years, based on excellent business philosophy and management experience. Transcend national borders, we will discover new opportunities and possibilities worldwide.
RGF HR Agent provides solid support for the hiring activities of companies and the job-hunting activities of applicants as a general HR service company.
We provide not only regular recruitment but also RPO (Recruitment Process Outsourcing), contracts and so on. We deliver comprehensive services that could only be offered by RECRUIT=RGF, which is number one in Japan in the field of talent introduction, temporary staffing and recruitment information advertising. Having thoroughly met the needs of leading companies in Japan, we will also provide our consummate, high-quality services overseas. RECRUIT=RGF, which is number one in Japan, will continue taking on the challenge of becoming number one in the world.

JAPAN: RGF HR Agent Japan (CDS)
Address: 東京都渋谷区広尾1-13-7恵比寿イーストビル2F
TEL (+81)3-6422-4400
Website: http://www.rgf-hragent.asia/en/japan

CHINA: RGF HR Agent (Shanghai)
Address: 上海市淮海中路8号 蘭生大厦9F
TEL (+86) 21 5331 8000
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Suzhou)
Address: 蘇州市工業園区蘇州大道西1号 世紀金融大厦1615室
TEL (+86) 512 6262 3595
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Beijing)
Address: 北京市朝陽区東三環中路39号建外SOHO,A座902室
TEL (+86) 10 5869 0121
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Tianjin)
Address: 天津市和平区南京路189号津汇広場一号楼1106单元
TEL (+86) 22 2331 1169
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Dalian)
Address: 大连市高新技术产业园区黄浦路537号(七贤路)泰德大厦811室
TEL (+86) 411 8445 7095
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Guangzhou)
Address: 广州市天河区林和西路161号 中泰国际广场A塔1309室
TEL (+86) 20 8527 4585
Website: http://www.rgf-hragent.asia/china

CHINA: RGF HR Agent (Shenzhen)
Address: 深圳市罗湖区嘉宾路2018号深华商业大厦2507室
TEL (+86) 755 8237 5208
Website: http://www.rgf-hragent.asia/china

HONGKONG: RGF HR Agent Hong Kong Limited
Address: Unit 2206, 22/F, Wu Chung House, 213 Queen’s Road East, Wan Chai, Hong Kong
TEL (+852) 2537 2557
Website: http://www.rgf-hragent.asia/en/hongkong

VIETNAM: RGF HR Agent Vietnam Co., Ltd.
Address: RM903 Central Plaza 17 Le Duan St., Dist 1 Ho Chi Minh City
TEL (+84) 8 3911 5800
Website: http://www.rgf-hragent.asia/en/vietnam

THAILAND: RGF HR Agent Recruitment (Thailand) Co., Ltd.
Address: 689 BHIRAJ TOWER at EmQuartier, 23rd Floor, Room No. 2304-2306 Sukhumvit Road, North Klongton Sub-District, Vadhana District, Bangkok 10110
TEL (+66)2-021-0333
Website: http://www.rgf-hragent.asia/thailand/

SINGAPORE: RGF HR Agent Singapore Pte. Ltd.
Address: 71 Robinson Road #05-04 Singapore 068895
TEL (+65) 6221 7437
Website: http://www.rgf-hr.com.sg/

INDIA: RGF Select India Private Limited
Address: 704-705-706, 7th Floor, Vatika City Point, MGRoad, Gurgaon 122002
TEL (+91)124 4139711
Website: http://www.rgf-hragent.asia/en/india

INDONESIA: PT. RGF Human Resources Agent Indonesia
Address: Jakarta Office: Graha Pratama, P1F (21F), Jl. M.T.Haryono Kav. 15, Jakarta 12810, Indonesia
TEL (+62) 21 8378 2866
Website: http://www.rgf-hragent.asia/en/indonesia

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