Hotel Reservation/ Booking Support (Spanish/ Italian/ Greek/ Turkish/ Portuguese) /พนักงานจองโรงแรม

Hotel Reservation/ Booking Support ( Spanish/ Italian/ Greek/ Turkish/ Portuguese) (28K-33K) (SDG-40733)
<Job Responsibilities>
 To assist calls and e-mails from clients with any requirement regarding denied bookings: Mainly related to new cases of any denied service, not only booking but any contracted service in a booking.
 To reconfirm the maximum number of bookings ensuring that the client remains in the original hotel: In case that is not possible, to solve overbooking issues with clients and hotels negotiating conditions to ensure the minimum cost for the company
 To follow up the existing cases and the new ones reconfirming bookings, controlling reservations and cancellations.
 To assist suppliers and clients with any requirement, managing bookings according to Supplier Relationship Center standards, in order to cover and solve the needs of the clients in the most efficient way.
 To reconfirm the maximum number of bookings ensuring that the client remains in the original hotel: In case that is not possible, to solve overbooking issues with clients and hotels negotiating conditions to ensure the minimum cost for the company



<Necessary Skill / Experience >
 Thai nationality , Male/Female, age 22-35 years old
 Bachelor's degree in IT.
 Fresh graduates are welcome
 0-5 years of experience working as Contact Center/ Customer Service/ Hotel Reservation/ Booking Support roles or any related field in hotel/ tourism industry
 Ability to communicate in English and the 3rd language as following: Spanich, Italian, Greek, Turkish, Portuguese
 Willing to do the shift work (may require to work at night and/or on Saturday and/or Sunday (off on weekday)
 Communications and negotiation.

<Preferable Skill / Experience>
 None

Languages skills
English: Conversational Level
French: Conversational Level

Workplace Area: BTS Chidlom, Bangkok
Working Hour: 9:00-17:30(Shift work: 9.00-18.00 and/or 13.00-23.00 as per assigned (2 day off))

About the Benefits
Salary: 28,000–33,000THB

About the company
Products: The world’s leading Bedbank, delivering hotel accommodation, excursions, tickets, transfers and car hire to travel suppliers and distributors across the industry.
Business Type: Restaurant / Hotel

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