Application Consultant (1 year contract)

About this Job
Job Highlight
 An opportunity to grow with the bestselling independent Japanese SI vendor company
 Fresh graduate is also welcome
 An opportunity to utilize your experience and knowledge in Network integration 
Work outline: Responsible for providing technical supports to clients and also performing other functions as assigned, such as project etc.


Duties & Responsibilities:
 Provide technical and operational support to ensure that client support expectations are met through first and second level problem determination and resolution efforts
 Respond to users’ concerns via telephone, email, facsimile, or video conference
 Accurately log all Helpdesk related information such as Issue Details, Issue Handling History, and User Contact Information
 Maintain reasonable discipline and decorum in the Help Desk area
 Perform other functions or projects, which may be assigned by the support Specialist, Manager, or Coordinator
 Other tasks as assigned


Qualifications:
[Must]
 Thai Nationality, male/female, age 22-27 years old
 Bachelor's Degree in any related field
 Fresh graduate is also welcome
 Willing to work in shift and contract
 Good command in English 


Preferable Skill / Experience
 Experience with Microsoft Operating Systems and IT Applications
 Strong abilities to analyze and prioritize issues for problem resolution (troubleshooting)
 Experience in telephone support of external customers in resolving the specific problems
 Good understanding and appreciation of information technology
 Network & INFRA (Server related etc.) and Programming knowledge




Languages skills 
English: Advanced Conversation
Japanese: Preferable




Workplace Area: BTS Ploenchit
Working Hour: Shift (Morning shift: 7.30-16.30, Afternoon shift: 11.00-20.00, Night shift: 20.30-8.00*(after05.00 is OT))


About the Benefit
Salary: 22,000 – 30,000 THB
☒ Social Security Insurance
☒ Accidental and Health insurance
☒ Health insurance 
☒ Dental Treatment fee 
☒ Yearly Health Check Up
☒Business trip Allowance 
☒ Customer site at upcountry
☒ Shift allowance*after probation
☒ Bonus depends on corporate profit and individual achievement


About the company
Business Type: Network support/ System integration
Products: Network support in general in Thailand and other countries/ System Integration in General

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