Service Center Manager

About this Job
Job Highlight
-Opportunity to work with one of top optical product manufacture of Japan
-Opportunity to work in highly stabilized and systemized organization 
-Opportunity to take full authority in a leadership role


Duties & Responsibility:
Leading the customer service team and motivate team member to provide best service and ensure high satisfaction to all visiting customer
Setting, managing, and controlling the repairing service quality and turnaround time to meet service center standard
Providing coaching, advice, and support to team members to elevate members’ skill, knowledge, and motivation
Regularly report concerned information to president and MD and also HQ  
    
Desired skills & experiences:
[Must]
Mal, 37 – 42 years old
Thai Nationality Only
Bachelor’s degree or Master degree in business or any related field
7 years of experience in customer service center
Minimum 3 years of experience in managerial level   
Good command in English both written and spoken 
 [Prefer]
Experience or knowledge camera industries
Active, Energetic, good interpersonal skill, Humble, self-initiate personality  
Knowledge in TQM, LEAN, etc.


Languages skills:
English: Business Level (Business, TOEIC:700 or over)
        
Workplace Area:Sathon / Bangkok (BTS Chongnonsri)   
Working Hour:Mon - Fri (8.30 – 17.30) 


About the Benefit
Salary: 70,000 - 80,000 THB/ Month 
- Around 3 months pool bonus
- Yearly health check
- Medical Support (OPD) 
- Medical insurance 
- Commission 


About the company
Industrial & Product:Optical products, Digital Camera, Binocular  

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