Customer Service Assistant Manager

Customer Service Assistant Manager (23K-38K total)
(JO-170726-133041)

About this Job
Job Highlight
Ø    An opportunity to work at a famous Japanese automotive logistics company
Ø    An opportunity to utilize your skills to support the company
 Work outline: Overall of Customer Service and support a team

Duties & Responsibilities:
Ø    Handle customer complaints and provide solutions in order to meet customer satisfaction
Ø    Take care of 3 key job areas; customer service, proof of documents and site administration
Ø    Provide help and assistance to make sure customer orders are handled properly
Ø    Attend meetings with customers and related parties
Ø    Build and retain customer relationships and ensure all customers and clients’ enquiries have been appropriately handled and followed up in a timely manner.
Ø    Coordinate with the operations team on operational activities, issues resolution, and process implementation and performance improvement

Qualifications:
[Must]
Ø    Thai nationality, Male or Female, Age 30-40
Ø    Bachelor's Degree
Ø    At least 5 years of experiences in warehouse & logistics management field
Ø    Excellent understanding of customer service concepts
Ø    A good leader with strong analytical and problem-solving skills
Ø    Organized and hands-on person with great attention to details
Ø    Strong interpersonal skills and interaction with people at all levels
Ø    Good command of written & spoken English


Prefer:
Ø    Familiar with international freight forwarding market experience and shipping import customer service operations.

Languages skills
English: Business Level
Japanese: None
 

Workplace Area: Bangna-Trad Rd
Working Hour: 9:00 – 18:00 (Mon-Fri) (work on Saturday every 2 weeks; 3 hours a day)

About the Benefit
Salary: 23,000 – 38,000 THB including all allowance
☒Social Insurance
☒Accidental and Health insurance OPD/IPD
☒Provident Fund
☒Annual Health Check
☒Monetary assistance
☒Uniform
☒Transportation Allowance
☒Position Allowance
☒ Bonus depends on corporate profit and individual achievement


About the company
Business Type: Logistics
Products: International Air Freight Forwarding, International Air, Freight Forwarding, Customs Brokerage, Ocean Freight, Forwarding, Road Freight Forwarding, Intermodal, Freight Forwarding, Land Transport,
Other Incidental Business with the above

ThailandSamut Prakan Map

Name of person in charge of hiring：